Information Technology

  • Student IT resources
    Penn State gives students access to many digital tools and resources, including software and hardware.
  • Connect to Tech Guide
    A guide to help students navigate IT at Penn State, from getting started, to laptop recommendations, labs and multimedia resources while a student, the essential systems, and resources for help.
  • Support Resources
    Support takes many forms.
    Need help navigating a Penn State website, software, or systems? Contact the Help Desk 24/7. In addition to the Help Desk, Penn State offers training tools, tutors, and on-demand online learning.
  • IT Learning and Development
    Technology training solutions for students, faculty, and staff, including live training, videos, learning paths, and documentation.
  • Tech Tutors
    Looking for more personalized technology assistance? Tech tutors are available for students online via Zoom Sunday through Friday, from 10:00 am to 6:00 pm, Eastern time.
  • LinkedIn Learning
    Penn State offers thousands of free, on-demand programs through LinkedIn Learning.
  • College and Campus IT Service Desks
    Colleges and campuses offer support for their local community. Visit your campus or college from the list to access the services and information available to you.

Campus IT Service Desks

Campus Phone Email Location Other
Abington 215-881-7675 abit@psu.edu Lares, Rydal, Sutherland, and Woodland buildings  
Altoona 814-949-5356 AltoonaIT@psu.edu 234 Hawthorn Building  
Beaver 724-773-3566 beaverIT@psu.edu    
Berks 610-396-6195 bk-helpdesk@psu.edu    
Brandywine 610-892-1297 bw-its@psu.edu Vairo Library, 128 Office Suite  
Dickinson Law 717-240-5008 dickinsonlawIT@psu.edu Suite 010  
DuBois 814-375-4858 DuBoisIT@psu.edu Swift Building, Room 248  
Erie, The Behrend College 814-217-HELP (4357) bdIThelp@psu.edu   Learn more about IT Walk-ups and hours
Fayette, The Eberly Campus 724-430-4163 fenso@psu.edu Eberly Building, Room 107  
Great Valley 610-648-3230 gvhelpdesk@psu.edu Main Building, ground floor  
Greater Allegheny 412-675-9498 ga-helpdesk@psu.edu Crawford Building, lower level  
Harrisburg 717-948-6188 Olmsted Building, E302   Submit a ticket to the Harrisburg Service Desk
Hazleton 570-450-3456 Butler, Room 116    
Lehigh Valley 610-285-5295 lv-helpdesk@psu.edu    
Milton S. Hershey Medical Center (College of Medicine) 833-577-HELP (4357) help@pennstatehealth.psu.edu    
Mont Alto 717-749-6300 helpdesk@ma.psu.edu    
New Kensington 724-334-6081 044 Blissell Library and Computer Center Building   Submit a service ticket to the New Kensington Service Desk.
Pennsylvania College of Technology 570-320-7329 helpdesk@pct.edu Student and Administrative Services Center, Room 2072 Submit a Student ticket
Submit an Employee ticket
Schuylkill 570-385-6212 slhelpdesk@psu.edu Classroom Building, bottom floor  
Scranton 570-963-2551 snitstaff@psu.edu Dawson, Room 117 Book an appointment or submit a trouble ticket
Shenango 724-983-2932 shenangoIT@psu.edu Sharon Hall, Room 202  
University Park 814-865-HELP (4357) ITservicedesk@psu.edu    
Wilkes-Barre 570-675-9140 wbitsupport@psu.edu    
World Campus 814-865-0047     Chat with a technology expert

Submit an email form to the World Campus Service Desk
York 717-771-4080   Grumbacher, Room 106  

College IT Help Desks

College Phone Email Other
College of Agricultural Sciences 814-865-1229 AgHelpdesk@psu.edu  
College of Arts and Architecture 814-865-2248 aait-help@psu.edu  
Bellisario College of Communications 814-865-1233 BellisarioIT@psu.edu  
College of Earth and Mineral Sciences (EMS) 814-865-1800 helpdesk@ems.psu.edu  
College of Education 814-865-0626 cetchelp@psu.edu https://help.educ.psu.edu/
College of Engineering 814-863-3741 support@engr.psu.edu  
College of Health and Human Development 814-865-4636 iss-helpdesk@psu.edu  
College of Information Sciences and Technology 814-863-8803 helpdesk@ist.psu.edu  
College of Liberal Arts 814-865-3412 lahelpdesk@psu.edu  
Smeal College of Business 814-865-0366 itsupport@smeal.psu.edu  
Dickinson School of Law 717-240-5008 DickinsonLawIT@psu.edu  
Division of Undergraduate Studies     https://pennstate.service-now.com/sp?id=sc_category&sys_id=975e0c9e1b669...
Eberly College of Science 814-863-2123 helpdesk@science.psu.edu  
Educational Equity (Grange Building) 814-865-9868 (Emergency #) oopithelp@psu.edu  
Graduate School 814-865-1795   https://gradschool.psu.edu/about/contact-us
Huck Institute IT 717-749-6300 huckit@psu.edu  
Penn College of Technology 570-329-4848 ITServicedesk@pct.edu https://www.pct.edu/students/information-technology-services
Penn State Law 814-867-1526 help@pennstatelaw.psu.edu  
School of Nursing 814-863-2220 conhelpdesk@psu.edu  
Schreyer Honors College   shchelp@psu.edu