Activity 1: A Role-Playing Scenario
Now let's practice some brainstorming by doing some role-playing. The following is a brainstorming scenario. Read the situation, then complete your part of the conversation.
- Use at least one of the brainstorming techniques
- Describe what you should say and which brainstorming technique(s) you would use
- Explain the rules you would follow
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The Situation UHS (University Health Service) staff members have a meeting about increasing the show-rate for medical appointments. According to a recent investigation, only 33% of students showed up for their appointments during the last semester. The staff members brainstorm potential solutions to improve the show-rate. Imagine you are the director of UHS and are attending the meeting. Director (You): How can we increase the show-rate for medical appointments? Staff 1: Make reminder calls before each appointment. Staff 2: How about giving incentives to students when they attend their appointment on time? What would you say next in response to the two staff members? |
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Your response may have looked something like this: Maybe we could use a point system and give priority for future appointments to the students who regularly keep their appointments.
Techniques and rules used:
• Do not criticize or evaluate ideas.
Rule: Quantity is wanted - every idea is accepted and recorded. The more ideas, the more to choose from and the more likely ideas will spark new ideas.
• Build upon the ideas of other group members.
Rule: Combination and improvement are sought. Ideas spark more ideas. Encourage everyone to participate and to build upon the ideas of others in the group.
