Practicing good online etiquette, or “netiquette,” will help you to effectively interact with your instructors and fellow students, as you will not be able to utilize body language clues to convey or read messages when communicating from a distance. It is easy to misread the intended tone of an e-mail.
Ground rules for online communication (excerpts from World Campus 101 materials at Penn State Outreach offered by Ann Taylor). Complete the True/False questions below to self-check if you are familiar with some basic concepts for online communication.